Each of the nine neighbourhoods will have a neighbourhood team working in an integrated way to improve health and wellbeing in the community, working to involve and empower local residents.
Based on feedback from the public and staff, we know that there is a desire to have one front door to services, connecting residents to a team of professionals – including the community and voluntary sector – and giving consideration to wider influences such as housing and education as well as health and social care.
The following graphic shows what we’re trying to achieve.
A major part of how we intend to achieve better health and care will be the co-location of neighbourhood teams.
Neighbourhood teams will start to share buildings in 2020.
These teams will consist of health and social care professionals working with the voluntary sector, housing, police and other key services according to the needs of the community.
A single assessment, looking at a person’s whole situation, will form the basis for any health and social care required.
Where required, this will also be enhanced by specialist assessment.
A single personalised care and support plan will be owned by the person and visible on the Bolton Care Record.
The one front door to health and care will ensure that people are connected to early support within their communities.
This support should be co-ordinated and easily accessible when someone requires help with their health, wellbeing or wider social needs such as housing, employment or relationships within the community.
An over-arching component of the model of care is the need for the workforce and leadership to have a shared vision of what they are striving to achieve and how they can work together with key partners within neighbourhoods.
Working in this collaborative way and making joint decisions will prevent duplication of work, ensure that information shared is accurate, and ensure people receive the most appropriate care for their circumstances.